PRIVACY POLICY

Georgina Kate Jewellery Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, purchase from us, or interact with us.

1. Who We Are

Georgina Kate Jewellery Ltd
Registered in England and Wales
Company No: 16924502
Registered Office: ℅ The Accountancy Partnership, Suite 5, 5th Floor, City Reach, 5 Greenwich View Place, London, E14 9NN, United Kingdom

Website: https://georginakatejewellery.com
Email: info@georginakatejewellery.com

For the purposes of UK data protection law, we are the “data controller” of your personal information.

2. What Personal Data We Collect and Why

We collect personal information to operate our website, fulfil orders, and provide customer service.

A. Information You Provide to Us

When you place an order, create an account, leave a comment, or contact us, we may collect:

Full name
Billing and shipping address
Email address
Telephone number
Payment details
Account login information
Comments or reviews

We use this information to:

Process and deliver orders
Respond to enquiries, refunds or complaints
Set up and manage customer accounts
Comply with tax and legal obligations
Prevent fraud
Send marketing communications (where you have opted in)

B. Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and device information
Pages viewed
Date and time of visit
Referring website
Shopping basket contents

We use this data to:

Improve website performance
Estimate taxes and shipping
Detect fraud
Analyse customer behaviour
Enhance user experience

3. Comments

When visitors leave comments on the Site, we collect:

Data shown in the comment form
IP address
Browser user agent string

This helps with spam detection.

An anonymised string (hash) created from your email address may be provided to the Gravatar service to determine whether you are using it. Once approved, your profile picture may be visible publicly alongside your comment.

4. Media Uploads

If you upload images to the website, you should avoid including embedded location data (EXIF GPS). Visitors may download and extract location data from publicly available images.

5. Cookies

We use cookies to improve your browsing experience.

Cookies allow us to:

Remember login details
Save basket contents
Store display preferences
Analyse website traffic
Remember comment details

Examples include:

Temporary login cookies (deleted when browser closes)
Login cookies (last two days; two weeks if “Remember Me” is selected)
Screen preference cookies (one year)
Comment cookies (one year)

You may disable cookies via your browser settings, though some functionality may be limited.

6. Shop & Checkout Data

While you browse our store, we may track:

Products viewed
IP address and browser type
Shipping address (to calculate shipping costs)
Basket contents

When you purchase from us, we collect:

Name
Billing and shipping address
Email address
Telephone number
Payment information
Order history

We store order information for accounting and tax purposes as required by UK law (typically six years).

If you create an account, we store your details to simplify future purchases.

7. Payments

We accept payments via secure third-party providers, including PayPal.

When processing payments, relevant data (such as order total and billing information) is shared with the payment provider solely for transaction processing.

Please review PayPal’s Privacy Policy for further information.

We do not store full credit or debit card details.

8. Embedded Content

Articles on this Site may include embedded content (e.g., videos).

Embedded content from other websites behaves as if you visited the other website directly. These sites may collect data about you, use cookies and track your interaction.

9. YouTube

Our website may use plugins from YouTube (operated by Google).

When visiting a page containing a YouTube video, a connection to YouTube’s servers is established. If you are logged into your YouTube account, your browsing behaviour may be associated with your profile.

You may prevent this by logging out of your YouTube account before visiting our Site.

YouTube is used in our legitimate interest to present our content attractively and informatively.

10. Google Web Fonts

We use Google Web Fonts to ensure consistent typography across our website.

When accessing our website, your browser may connect to Google servers to load fonts. This may transmit your IP address to Google.

This use is based on our legitimate interest in maintaining consistent website presentation.

11. Who Has Access to Your Data

Members of our team (such as administrators and shop managers) may access order and customer information to:

Fulfil orders
Process refunds
Provide customer support

12. Sharing Your Information

We share information only with trusted third parties necessary to operate our business, including:

Payment processors
Website hosting providers
Delivery companies
Marketing and analytics providers

We do not sell your personal data.

13. Data Retention

We retain personal data only as long as necessary for:

Order fulfilment
Legal and accounting requirements
Fraud prevention
Customer service

Order records are typically retained for six years in accordance with UK tax law.

14. Your Rights Under UK GDPR

You have the right to:

Request access to your personal data
Request correction of inaccurate data
Request erasure of your data
Restrict or object to processing
Request data portability
Withdraw consent for marketing

To exercise your rights, contact: info@georginakatejewellery.com

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

15. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

Some data may be processed outside the UK. Where this occurs, we ensure appropriate safeguards are in place.

16. Security

We implement appropriate technical and organisational measures to protect your data. However, no online transmission is completely secure, and you provide information at your own risk.

17. Children’s Privacy

Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

18. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

19. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

Georgina Kate Jewellery Ltd
Email: info@georginakatejewellery.com